want to share this

Heidi · 2022-05-28T13:28:04Z

Hello siblings, I feel like I need to talk about this. Almost 3 weeks ago, I got a call from a client. He said I am a client of yours, but I did not remember him. When he said a client, I assumed the agency in general. He had urgent needs and wanted an in-person appointment. It was 4 pm on a Friday and next week, I was going to be working from home. I emailed a colleague who was scheduled to work in the office and asked her if she could see him. She agreed. A week later, I got a call from my manager, she said my colleague helped the client I referred to her and then he gave her number to someone else. The other person called her. she could not do anything for him cause he is in the country illegally. He started threatening her. She did not say what the threats were but they were serious enough to get the police involved. My manager told me that I should have helped that guy instead of referring him to my colleague. I told her he asked for in-person. She said I should have checked whether he can be helped over the phone. My manager made me feel a bit responsible for what happened. She didn't mean it, but I felt uncomfortable. In the team meeting, she shared what happened. The colleague who is involved looked a bit tearful at one or two times. I still haven't told her that I am sorry or anything. Need to think about it a bit. My manager told me to help that guy from now on (the one who called me & was referred)

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Heidi

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June 11, 2022 7:47 am

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Thank you Tammie.

I told them when I bought it. They asked me if I dropped it. I said I didn't.

Do you have the one that connects to the faucet or under the sink?

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